Problem baker
Bakeries & Donuts in Staten Island, New York
4.9 (232)
| Category | Bakeries & Donuts · Coffee shop |
|---|---|
| Address | 870 Castleton Ave, Staten Island, NY 10310 |
| Area | Staten Island, New York |
| Phone | (929) 909-3779 |
| Google rating | 4.9 (232) |
Hours
| Wednesday | 10 AM–9 PM |
|---|---|
| Thursday | 10 AM–9 PM |
About Problem baker
Problem Baker crafts gourmet cookies, specialty coffee, and signature drinks using premium ingredients and small-batch recipes. Every item is made fresh with bold flavors, exceptional quality, and an obsession with creating something worth coming back for.
Located at 870 Castleton Ave, Staten Island, NY 10310, Problem baker operates as a bakery serving Staten Island in New York. This page gathers the practical details people usually look for before visiting: where it is, how to reach it, when it opens and how customers rate it. Besides its main category, the business also describes itself as coffee shop, so it may cover more than the name suggests.
Because this group is broad, judging a listing on freshness, turnover and how consistent recent reviews are tends to work better than judging by decor or price range alone. Most kitchens in Staten Island will adjust a dish for common dietary needs like gluten-free or vegetarian if you ask when ordering. Hours vary widely: diners and fast-food chains often stay open late or around the clock, while bakeries and cafes tend to open early and close mid-afternoon. Catering and food delivery businesses in New York usually require advance notice, from a day for a small order up to a week or more for a large event, so it is worth contacting them early.
Hours are published for 2 days a week. Typical hours are 10 AM–9 PM. Hours in the United States do change around federal holidays and long weekends, so a quick call before a special trip is sensible. You can reach Problem baker at (929) 909-3779; calling is usually the quickest way to ask about availability, prices or directions. More information is available on its website, problembaker.com.
On Google it holds a rating of 4.9 out of 5 from 232 reviews, which is a strong result for a bakery in Staten Island and suggests consistent service.
Staten Island is in New York, in the Northeast, where four distinct seasons shape local life: hot humid summers, snowy winters that can close businesses for a day, and a dense pattern of towns where walking, transit and street parking all matter. US addresses list the street number and name, then the city, state abbreviation and ZIP code, and Staten Island follows the same pattern; a suite or apartment number such as Ste 200 refers to a unit inside the building. The map link on this page shows the exact spot.
Looking for alternatives? Browse all bakeries & donuts in Staten Island or explore other categories in the area from the links below. If you own or manage Problem baker, you can claim this listing to correct details, add photos and a description, and receive a verified badge. Everyone else can help by leaving an honest review on Google after a visit.
Latest Google reviews
The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.
Ramsha Farooq a month ago
Such an amazing café and definitely a spot worth checking out! 🤍 Their cookies are SO delicious, fresh, and seriously addicting! 🍪 Their refreshers are super refreshing and flavorful, and the coffee is always so good too! The customer service is also so sweet, friendly, and welcoming. Everything I’ve tried has been amazing, and I definitely recommend stopping by and trying them out! 🥰 Problem Baker is truly the best and the owners are more than amazing!
Mike A. a month ago
🍪☕ Problem Baker absolutely lives up to its motto: Cookies, Coffee, Culture. The cookies were incredible, but the hospitality was what really won me over. Huge shoutout to Bilal, Bri, and Bayaan for making me feel so welcome! 🙌 Bayaan went above and beyond to make sure my latte was made exactly the way I wanted it. ☕ As a dad of a daughter with Celiac disease, I really appreciated Bilal’s honesty and care. While they don’t have a dedicated gluten-free kitchen, he explained they can prepare two cookie flavors gluten-free with advance notice and takes every precaution to avoid cross-contamination. That level of transparency meant a lot. ❤️ I took home a six-cookie box with the S’mores, Chocolate Chip, Chocolate Chip Oatmeal, 7 Layer, Oreo Cookies & Cream, and Brownie cookies—and they were a huge hit with the kids! 🍪 I will definitely be back for one of their cookie ice cream sandwiches next. 🍦 Great cookies bring you in, but outstanding people are what keep you coming back. Highly recommend!
Jenna 7 months ago
From the drinks to the cookies, everything was amazing!!! The service is always a 10/10 with such a warm, family like vibe. They’re incredibly accommodating whether it’s fixing your drink just the way you like it or warming up your cookies to perfection. The team works so well together to keep the shop in tip top shape, and it truly makes you want to keep coming back. I absolutely love this shop and the owners!💗🍪☕️🍵
Lisa LN 8 months ago
This place is truly a hidden gem! I can’t believe it took me so long to come by. If you enjoy real matcha and not the DD crap then this place is a must try. I only walked in with the expectation of cookies but turned out that their matcha strawberry drink is the best I’ve tried. Beats the spots in the city for sure! 10/10
Tracey WM. 11 months ago
This cute little shop located in the north shore of Staten Island, is definitely a hit. My mom wanted to try it and honestly it didn't disappoint. They had about 20 cookies to choose from my mom got the Dubai Chocolate cookie which was the perfect crispy edge and soft and delicious in the middle. The coffee was strong and tasty and the service was great and attentive. Just make sure you're ready to spend $20 for one cookie and 2 coffees although it is high in price, if stays consistent it's worthy. I wish them luck and will be back try the other flavors.see you there 💛
Frequently asked questions
Where is Problem baker located?
Problem baker is at 870 Castleton Ave, Staten Island, NY 10310, in Staten Island, New York. Use the “Open in Google Maps” button on this page for directions.
What kind of business is Problem baker?
Problem baker is listed as a bakery and is also tagged on Google as coffee shop.
What are the hours of Problem baker?
Published hours are Wednesday: 10 AM–9 PM; Thursday: 10 AM–9 PM. Hours can change on holidays, so call before a special trip.
What is the phone number of Problem baker?
You can call Problem baker at (929) 909-3779.
How is Problem baker rated on Google?
Problem baker has a Google rating of 4.9 out of 5 from 232 reviews.
Does Problem baker have a website?
Yes, the website of Problem baker is problembaker.com (linked on this page).
Are there other bakeries & donuts near Problem baker?
Yes. Staten Island also has Sammi Sweetz, Golden Pastry Shop among others; see the full list of bakeries & donuts in Staten Island at the bottom of this page.
More bakeries & donuts in Staten Island
All bakeries & donuts in Staten Island →
Sammi Sweetz
Bakeries & Donuts · Staten Island, New York
Golden Pastry Shop
Bakeries & Donuts · Staten Island, New York